Hot Selling Women Shoes with Heel Boots Ankle Trend Autumn British Style Leather Thick Fur Ladies Short Boot Winter Footwear
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Shipping & Delivery
Want to check your order status? Please check your email and find your tracking information and order details. If you have any questions, feel free to contact us at support@shopheels.shop
Shipping Time
We are pleased to offer fast and reliable shipping options to our customers. All orders are processed within 1-3 business days from the day of purchase. However, processing times may vary depending on the availability of the products ordered.Usually, the delivery will take around 15-20 business days to arrive.
When your order has left our warehouse, a delivery confirmation note will be sent to the email address provided in connection with your purchase.
*Business days are Monday–Friday, excluding federal holidays within the United States.
Please note that expected delivery times may vary depending on product availability for items on sale. Local delays may also occur depending on your country of residence. If an item is out of stock, due to be delivered later than expected, or due to any unforeseen circumstances, you will be notified by email.
Customs Duties
Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.
Change delivery address
Please get in touch with customer service immediately to change your address before the shipment.
If an order has already been shipped out, we will not be able to make any changes to your provided delivery information. In the event of changes/updates to your address, it would be best to contact the concerned shipping carrier.
Late delivery
In the event of a late delivery, Lilywei will do all it can to get your package delivered to you as quickly as possible. However, we cannot accept responsibility or offer refunds for delays in shipments that are the result of delays that are the fault of our couriers (DHL & FedEx) or a result of customs clearance delays.
Package lost
For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.
If you’re unable to resolve the issue with the shipping company, please email support@shopheels.shop and we’ll get to the bottom of it!
Failed Delivery Situation
We are not responsible for failed delivery due to customer negligence, including but not limited to incorrect delivery information provided, such as order address/contact number/recipient name. In this case, we cannot refund your order.
If you find that your order information is incorrect, please contact us at support@shopheels.shop as soon as possible before shipment and provide your order number and correct information.
Additional Information
Due to unforeseen delays or slight delays in providing tracking details in the transportation process of some carriers, we appreciate your patience and understanding. Ensuring your order is delivered as soon as possible is our top priority.
Shipping time does not include order processing time. Please check your Order Details page for more information on your order.
During peak shopping seasons, unexpected delays may occur during shipping. Thank you for your understanding.
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Hot Selling Women Shoes with Heel Boots Ankle Trend Autumn British Style Leather Thick Fur Ladies Short Boot Winter Footwear
SPECIFICATIONS
Boot Height: ANKLE
Boot Type: Martin Boots
Brand Name: LEDP,LEDP
CN: Zhejiang,Zhejiang
Closure Type: ZIP
Department Name: ADULT
Fashion Element: Lace
Fit: Fits true to size, take your normal size
Heel Height: Med (3cm-5cm)
Heel Type: Square heel
Hign-concerned Chemical: None
Insole Material: EVA
Item Type: BOOTS
Lining Material: Artificial Fluf
Model Number: 2311234
Origin: Mainland China
Outsole Material: Plastic
Pattern Type: Solid
Platform Height: 0-3cm
Season: Spring/Autumn
Shaft Material: PU
Style: British Style
Toe Shape: round toe
Upper Material: PU
With Platforms: Yes
size34=foot length 22cm
size35=foot length 22.5cm
size36=foot length 23cm
size37=foot length 23.5cm
size38=foot length 24cm
size39=foot length 24.5cm
size40=foot length 25cm
size41=foot length 25.5cm
size42=foot length 26cm
size43=foot length 26.5cm
size44=foot length 27cm
Note: the foot length is the distance from the longest toe to the heel.
Please stand when measuring the foot length.
If you don't know how to choose the size, please contact our online customer service.
77.14285714285714
Notice:
If foot is thick and wide, you can choose one size bigger;
If foot is narrow and thin, you can choose one size smaller.
The shoes we send are Chinese sizes, Size tag of the shoes show Chinese size, not EUR or US sizes.
Package and Shipment
About Feedback
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. Please kindly do not hush to leave us a negative feedback if you are not happy with the orders, but leave us a chance to solve it for you. We will do our best to satisfy you.
About Pictures
Difference in color may be caused by some other reasons such as color reflection in the light, background etc. However, if you believe that the items received is in wrong color, please contact us to see if a return is possible.
About Shipping
After payment of your order, We will sent out the parcel within 3 work days excepted Holidays. About the shipping time, you need to check in advance for information on delivery time to your country.
About Return
In case of the defective items or wrong items that you got, we will resend or refund to you.
Customers must inspect all items upon receipt and notify us within 2 work days if anything is missing or damaged. We do not refund the shipping fee on returns that are non-defective.
Within 14 days after receipt, you can return back the item. Buyers are responsible for shipping charge to return the items.
About Tax
You are subjected to the imported taxes, custom fees which maybe imposed by your local custom office. We are not able to inform you the due fee as it is various from countries and items.
Receive Address
Write your full name and house number in your shipping address when you make an order because Russia have a new rule now, post office will not dispatch parcels to you if you don't write full name. Lastly we don't assume responsibility.
Have a nice day!
| Color |
Black no plush, Black plush |
|---|---|
| Shoe Size |
39, 40, 35, 36, 37, 38 |
